Last updated: 7 August 2026
These terms apply to your use of the FairProcess HR website and any purchase of digital products or HR consultancy services from us.
About us
FairProcess HR provides HR consultancy services and downloadable HR document templates to UK small and medium-sized businesses.
Digital products (template packs and policies)
- All template packs and individual policies are supplied as digital downloads (.docx files) delivered electronically.
- Templates are provided for use within your own business only. You may not resell, redistribute, or share the templates with other businesses or individuals outside your own organisation.
- Templates are supplied as general guidance for UK employers and do not constitute legal advice. FairProcess HR does not guarantee any specific outcome (including at employment tribunal) from using these documents, and recommends seeking independent legal advice for complex or high-risk situations.
- For cancellations and refunds on digital purchases, see our separate Returns and Refund Policy.
Consultancy and retainer services
- Where you engage FairProcess HR for consultancy, an HR retainer, or bespoke support, the specific scope, fees and terms will be confirmed with you directly in writing before work begins.
- Fees for ongoing retainer services are billed as agreed and may be subject to notice periods for cancellation, as set out in your individual agreement.
Payment
- Payment for shop purchases is taken at the time of order via our payment provider. We do not store your full card details.
- Prices are shown in pounds sterling (GBP). FairProcess HR is not VAT registered, so no VAT is added to prices.
Intellectual property
All website content, branding, and the template documents themselves remain the intellectual property of FairProcess HR. Purchasing a template grants you a licence to use it within your own business; it does not transfer ownership or copyright to you.
Limitation of liability
FairProcess HR provides templates and guidance in good faith as general information for UK employers. To the extent permitted by law, we are not liable for any loss or damage arising from reliance on our templates or website content, except where liability cannot be excluded under UK law (such as for death or personal injury caused by negligence, or fraud).
Governing law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Questions about these terms can be sent to hello@fairprocesshr.co.uk.